Terms & Conditions

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Welcome To Diltalks Terms Conditions

Welcome to Diltalks. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Use of Services

You must be at least 18 years old to use our services. By using our services, you agree to provide accurate and complete information and to update your information as necessary. You are responsible for maintaining the confidentiality of your account and password.

Call/Chat and Payments

Users can call or chats with counselor by paying the counselor fee. All fees are non-refundable, and payments are processed through third-party payment processors. We are not responsible for any issues related to payments processed by third parties.

User Conduct

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe the rights of others.
  • Transmit any harmful or disruptive content.
  • Interfere with the operation of our services.

Prohibited Sharing of Personal Contact Information

To maintain the safety and integrity of interactions on Diltalks, users are strictly prohibited from sharing personal contact information with counselors or other users during or after a consultation. This includes, but is not limited to:

  • Phone numbers
  • Email addresses
  • Social media profiles or messaging app handles (e.g., WhatsApp, Telegram etc.)

Any attempt to exchange personal contact details through chat, video, or any feature of the platform is considered a serious violation of our terms. Such violations may result in immediate suspension or permanent termination of your account.

Counselor Responsibilities

Counselors are independent contractors and are responsible for providing accurate and quality advice. We do not endorse or guarantee the accuracy of any advice provided by counselors.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of our services.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses arising out of or in connection with your use of our services or your violation of these terms.

Termination

We may terminate or suspend your account and access to our services at our sole discretion, without notice and for any reason, including if you violate these terms.

Account Termination and Balance Policy

In the event of account termination due to a violation of our Terms and Conditions, any remaining balance may be subject to review. Diltalks reserves the right to withhold payouts if the earnings are associated with misconduct or violations. If eligible, a final payout may be requested within 14 days of termination.

Governing Law

These terms are governed by and construed in accordance with the laws of Republic of India, without regard to its conflict of law principles.

Changes to These Terms

We may update these terms from time to time. We will notify you of any changes by posting the new terms on this page. You are advised to review these terms periodically for any changes.

Contact Us

If you have any questions or concerns about these terms, please contact us at support@diltalks.com